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Blockchain in the food and beverage industry

Traceable from farm to table

Blockchain in the food and beverage industry

The supply chain from the farm to the consumer’s kitchen table is becoming increasingly complex. Under the pressure of changing customer interests, increasing regulatory controls and growing global competition, the food and beverage industry is forced to create more transparency and gain more customer confidence.

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Intel® Hardware Shield Overview

Intel Business Client Platform Security Marketing

Intel ® Hardware Shield Overview

This document covers security features in Intel® Hardware Shield on the Intel vPro® platform. Intel Hardware Shield comes “out of the box” with the Intel vPro platform.

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getting eCommerce right in the 2020s

Getting eCommerce right in the 2020s

In the past year, online shopping behaviours and preferences have continued to change. 87% of shoppers surveyed say the things they care about are affecting how and where they shop. Consumers are also visiting websites more frequently before purchasing.

To get the most out of online shopping’s continuous growth – retailers need to understand the wants and needs of consumers.

We’ve dug deeper into how consumer behaviours are changing. In a survey covering 12 countries across Europe, the Middle East and Africa, almost 10,000 respondents shared their online shopping preferences. Download the full report to find out:

  • The ‘how, when and way’ of shopping online in 2021 and beyond
  • What exceptional eCommerce experiences look like, from website content to personalisation
  • A growth in micro-experiences and how to respond to it
  • The rise of the considered, mindful shopper – and how retailers need to respond
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Webinar: Stay More Secure When You Migrate SQL Server to Azure

Webinar: Stay More Secure When You Migrate SQL Server to Azure

Help secure your SQL Server applications and databases when migrating to Azure. Watch this webinar to learn how Azure can protect your apps and databases with industry-leading intelligence and built-in security controls—while helping to reduce your total cost of ownership.

Discover how migrating SQL Server to Azure can help you:

  • Take advantage of the most comprehensive compliance coverage of any cloud.
  • Get multilayered protection with built-in network security, encryption, and access control.
  • Continue using unique SQL Server security features to protect your data.
  • Remediate potential threats in real time with intelligent threat protection and vulnerability assessment alerts.
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9 Emerging Trends for the Futurist CFO

9 Emerging Trends for the Futurist CFO

Today’s CFO has to be more strategic than ever before. Finance leadership roles require a more proactive, holistic, and collaborative approach to find business solutions and keep pace with the competition.

In 9 Emerging Trends for the Futurist CFO, finance leaders provide critical insight into key mandates affecting their roles. Discover the latest trends and implement strategies to help position your organization ahead of the curve.

In this report, some of the trends you’ll learn include:

  • The CFO’s responsibility for reporting on and managing complex risks.
  • How embedding finance managers throughout an organization makes the best use of data to drive decisions.
  • How CFOs are working cross-functionally to ensure their organizations are positioned for growth.

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Smart Maintenance- Reduce Cost, Improve Quality, Enhance Productivity

Smart Maintenance: Reduce Cost, Improve Quality, and Enhance Productivity

Across any supply chain, hundreds of critical functions keep things moving. But maintenance alone has the power to bring your supply chain to a halt in minutes.

Learn about the smart maintenance model and find out how it can help you build a more resilient supply chain by adding remote condition-based monitoring, predictive maintenance, and cognitive maintenance to traditional reactive and preventive approaches. In this e-book, you’ll discover how smart maintenance delivers:

  • More longevity for buildings, plants, machines, and vehicles.
  • Improved throughput, quality, and uptime.
  • Fewer costly machine failures and unplanned shutdowns.
  • Better working conditions, especially regarding safety.

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Understanding The Role Of Modernized PCs In Hybrid Work Environment Optimization

Understanding The Role Of Modernized PCs In Hybrid Work Environment Optimization

The right IT devices and tools are a valuable—and essential—investment in hybrid work. However, many PCs aren’t optimized for this hybrid-work setup.

Employers need to take inventory of where investments need to be made to ensure that employees are properly connected with the right hardware and software. With the right tools, you can help your hybrid team effectively and efficiently thrive in the modern workplace.

Forrester conducted an online survey with 1,733 business decision makers in IT, HR, and line-of-business roles. In the study, Understanding the Role of Modernized PCs in Hybrid Work Environment Optimization—a Forrester Consulting thought leadership paper commissioned on behalf of Microsoft, you’ll:

  • Learn more about the post-pandemic workforce, in which business leaders expect over 50 percent of their workforce to remain remote or hybrid.
  • Understand the top challenges that remote employees face with their PCs.
  • Read how employers are investing in employee-equipment budgets, including an increase in PC/laptop spending.
  • Learn about improvements needed in PC quality—across hardware, software, peripherals, security, and support processes—to foster successful hybrid work.
  • Gather key recommendations to drive employee experience, improve business outcomes, and more.
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6107094

Seven Principles of Supply Chain Management

Seven Principles of Supply Chain Management

This year has been challenging for businesses of all kinds. The global pandemic and other recent events have sent waves through organizations everywhere—unveiling vulnerabilities and the need for agile processes—making now the best time to future-proof your business and build resilience into your supply chains.

In this white paper, you’ll learn seven principles of effective supply chain management, and how they’ll help your business:

  • Gain agility and stay mobile during uncertain times.
  • Enhance visibility to quickly resolve imbalances and adapt accordingly.
  • Optimize and reduce cost for the changing needs of your pipeline.

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CX Trends 2022 Improve your bottom line by putting customers at the top

CX Trends 2022

Improve your bottom line by putting customers at the top

Businesses already see the ROI potential of customer service, but there’s still work to do. Learn how to tackle this year’s challenges and tap into the profit power of customer service.

Leaders must prioritize customer service

70% of organizations see a direct connection between customer service and performance, but 40% say it isn’t prioritized by their C-Suite staff. Leadership must make the link between support teams and bottom line impact.

The role of service teams needs to change

71% of leaders report that their agents are essential to driving sales. Customer service leaders should go beyond solving problems and transform their organization by fostering profitable growth.

Businesses have to meet customer expectations

Over 60% of consumers say that last year’s crisis raised the standard for customer service, but 54% feel that organizations still treat it as an afterthought. Growth depends on building better customer experiences

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The State of CX Maturity: Advancing CX Maturity Is a Mission-critical Mandate

The State of CX Maturity: Advancing CX Maturity Is a Mission-critical Mandate

This eBook looks at learnings from a survey of APAC-based respondents in the Mid-Market and Enterprise segments to discuss how, and to what degree, an organization’s adoption of customer service best practices improves its ability to deliver superior customer experience (CX) and better support its service teams. It also explores how improved capabilities are correlated with dramatically better business outcomes. Finally, it covers observed year-over-year CX trends.

A lot goes into delivering a great customer experience (CX), but it can be hard to know where to make the most strategic investments. To help businesses make good, data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity and CX success. The findings are summarized in this report: The State of CX Maturity among Midsize and Enterprise Companies: Research Shows Advancing CX Maturity is a Mission-critical Mandate.

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