The supply chain from the farm to the consumer’s kitchen table is becoming increasingly complex. Under the pressure of changing customer interests, increasing regulatory controls and growing global competition, the food and beverage industry is forced to create more transparency and gain more customer confidence.
Intel Business Client Platform Security Marketing
This document covers security features in Intel® Hardware Shield on the Intel vPro® platform. Intel Hardware Shield comes “out of the box” with the Intel vPro platform.
In the past year, online shopping behaviours and preferences have continued to change. 87% of shoppers surveyed say the things they care about are affecting how and where they shop. Consumers are also visiting websites more frequently before purchasing.
To get the most out of online shopping’s continuous growth – retailers need to understand the wants and needs of consumers.
We’ve dug deeper into how consumer behaviours are changing. In a survey covering 12 countries across Europe, the Middle East and Africa, almost 10,000 respondents shared their online shopping preferences. Download the full report to find out:
Help secure your SQL Server applications and databases when migrating to Azure. Watch this webinar to learn how Azure can protect your apps and databases with industry-leading intelligence and built-in security controls—while helping to reduce your total cost of ownership.
Discover how migrating SQL Server to Azure can help you:
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Today’s CFO has to be more strategic than ever before. Finance leadership roles require a more proactive, holistic, and collaborative approach to find business solutions and keep pace with the competition.
In 9 Emerging Trends for the Futurist CFO, finance leaders provide critical insight into key mandates affecting their roles. Discover the latest trends and implement strategies to help position your organization ahead of the curve.
In this report, some of the trends you’ll learn include:
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Across any supply chain, hundreds of critical functions keep things moving. But maintenance alone has the power to bring your supply chain to a halt in minutes.
Learn about the smart maintenance model and find out how it can help you build a more resilient supply chain by adding remote condition-based monitoring, predictive maintenance, and cognitive maintenance to traditional reactive and preventive approaches. In this e-book, you’ll discover how smart maintenance delivers:
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The right IT devices and tools are a valuable—and essential—investment in hybrid work. However, many PCs aren’t optimized for this hybrid-work setup.
Employers need to take inventory of where investments need to be made to ensure that employees are properly connected with the right hardware and software. With the right tools, you can help your hybrid team effectively and efficiently thrive in the modern workplace.
Forrester conducted an online survey with 1,733 business decision makers in IT, HR, and line-of-business roles. In the study, Understanding the Role of Modernized PCs in Hybrid Work Environment Optimization—a Forrester Consulting thought leadership paper commissioned on behalf of Microsoft, you’ll:
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This year has been challenging for businesses of all kinds. The global pandemic and other recent events have sent waves through organizations everywhere—unveiling vulnerabilities and the need for agile processes—making now the best time to future-proof your business and build resilience into your supply chains.
In this white paper, you’ll learn seven principles of effective supply chain management, and how they’ll help your business:
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Improve your bottom line by putting customers at the top
Businesses already see the ROI potential of customer service, but there’s still work to do. Learn how to tackle this year’s challenges and tap into the profit power of customer service.
Leaders must prioritize customer service
70% of organizations see a direct connection between customer service and performance, but 40% say it isn’t prioritized by their C-Suite staff. Leadership must make the link between support teams and bottom line impact.
The role of service teams needs to change
71% of leaders report that their agents are essential to driving sales. Customer service leaders should go beyond solving problems and transform their organization by fostering profitable growth.
Businesses have to meet customer expectations
Over 60% of consumers say that last year’s crisis raised the standard for customer service, but 54% feel that organizations still treat it as an afterthought. Growth depends on building better customer experiences
This eBook looks at learnings from a survey of APAC-based respondents in the Mid-Market and Enterprise segments to discuss how, and to what degree, an organization’s adoption of customer service best practices improves its ability to deliver superior customer experience (CX) and better support its service teams. It also explores how improved capabilities are correlated with dramatically better business outcomes. Finally, it covers observed year-over-year CX trends.
A lot goes into delivering a great customer experience (CX), but it can be hard to know where to make the most strategic investments. To help businesses make good, data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity and CX success. The findings are summarized in this report: The State of CX Maturity among Midsize and Enterprise Companies: Research Shows Advancing CX Maturity is a Mission-critical Mandate.
