Corporate Business Planning with business chart Teamwork Concept.

The rise of product ops and what it means for the enterprise

The rise of product ops and what it means for the enterprise

Operations (“Ops”) functions are nothing new. Sales ops, marketing ops, and business ops roles have been prevalent in tech for decades. Now, the product has an operations capacity of its own: product ops.

While product ops roles are currently a relative rarity, conditions are right for this position to grow dramatically in the near future. And soon, product ops might find itself on equal footing with its popular predecessors.

This e-book covers the basics of the product ops function, why it’s on the rise, and where it fits within the larger product environment. We also share thoughts from practitioners of this fairly new field and offer advice for getting started with product ops. You’ll learn:

  • The qualitative and quantitative metrics product ops cares about, including customer feedback, NPS, stickiness, and top feature requests
  • What makes someone a “shadow” product ops person (and whether you might be one yourself)
  • The core responsibilities of the product ops role and how they relate to overall strategic objectives
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This Material is brought to you through techiupdates.com is a library of technology content for Business Professionals and Decision Makers. To receive more free reports from your favorite companies. Please visit techiupdates.com. To know more about how the Techiupdates might process your personal data please read our Privacy Policy.

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The building blocks of a successful voice of the customer program

The building blocks of a successful voice of the customer program

At the end of the day, you’re building your product to meet customers’ needs and solve their problems. What better source of insight into what those are and how they’re changing than your customers themselves?

Unfortunately, even the most sophisticated organizations often lack clear strategies and processes for collecting and managing the voice of the customer at scale—or worse, they simply ignore this valuable source of data. Our e-book, “The building blocks of a successful voice of the customer program,” offers a guide to building a robust program, so you can start turning those insights into fuel for improving your products and services to drive your business’s growth.

You’ll learn:

  1. What voice of the customer programs are and why they matter
  2. The best techniques for easily capturing feedback throughout the customer journey
  3. How to build processes for managing and operationalizing customer feedback
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This Material is brought to you through techiupdates.com is a library of technology content for Business Professionals and Decision Makers. To receive more free reports from your favorite companies. Please visit techiupdates.com. To know more about how the Techiupdates might process your personal data please read our Privacy Policy.

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Going beyond gut instinct: The do’s and don’t of strategic in-app guides

Going beyond gut instinct: The do’s and don’t of strategic in-app guides

Is your in-app guidance strategy based on hard data? Or are you just going with your best guess?

Are you delivering the right messages to the right people at the right time? Or are you simply blasting every guide out to every user?

Do your guides feel like they’re part of your product? Or do your users find receiving one to be a jarring, disconnected experience?

In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly, or get a little carried away. In “Going beyond gut instinct: The dos and don’ts of strategic in-app guides,” we’ll show you which approaches to in-app guidance work, and which ones you should definitely avoid.

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This Material is brought to you through techiupdates.com is a library of technology content for Business Professionals and Decision Makers. To receive more free reports from your favorite companies. Please visit techiupdates.com. To know more about how the Techiupdates might process your personal data please read our Privacy Policy.

Corporate Business Planning with business chart Teamwork Concept.

The 10 KPIs enterprise product leaders need to know

The 10 KPIs enterprise product leaders need to know

We’re all facing a major paradox. Product teams have access to tons of data these days—volumes more than we’ve ever had before. But the sheer scale of what’s available has many of us at a loss for how to best harness it all to measure product success.

This situation has become colloquially known as “analysis paralysis.” Overcoming it requires knowing exactly which metrics are the most important to track. That can vary from company to company, but we’ve put together a list of the 10 we consider universally crucial for every product team.

In “The 10 KPIs every product leader needs to know,” we break each of these metrics down, explain why they matter so much, and show you how to start tracking them.

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This Material is brought to you through techiupdates.com is a library of technology content for Business Professionals and Decision Makers. To receive more free reports from your favorite companies. Please visit techiupdates.com. To know more about how the Techiupdates might process your personal data please read our Privacy Policy.

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Fast Analytics in Financial Services

Fast Analytics in Financial Services

SingleStore helps power data innovation for half of the top 10 banks in North America, capital markets firms, and a growing number of FinTechs. This eBook exemplifies how top tier financial services organizations have leveraged SingleStore to drive fast analytics on any data, anywhere, to deliver actionable insights, and truth in every moment. Download now to learn more.

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Fast Analytics for Streaming Media

Fast Analytics for Streaming Media

Streaming media and other data-intensive workloads require complex, real-time data and analytics. Today, many companies across a range of industries are seeking solutions that simplify data infrastructure and meet the needs of their data-intensive workloads, reducing data fragmentation. Download this brief to see how SingleStore helps companies like Hulu access real-time data and analytics.

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Powering Data-Driven Innovation in FinTech

Powering Data-Driven Innovation in FinTech

SingleStore is powering some of the most innovative Fintech companies around the world and across multiple segments including: capital markets, data marketplaces, personal finance, crypto, consumer lending and payments. This ebook exemplifies how top Fintechs are leveraging SingleStore to power modern, fast and interactive applications using data and analytics as the engine to deliver actionable insights in every moment.

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Ludicrously Fast Analytics: A 5 Step Guide for Developers of Modern Applications

Ludicrously Fast Analytics: A 5 Step Guide for Developers of Modern Applications

This eBook tells the story of three superstar application developers – Jack Ellis from Fathom Analytics, Josh Blackburn of IEX Cloud and Gerry Morgan of DailyVest – who hit the accelerator on the analytics within their SaaS products by improving the experience and speed by 50x and giving users the thrill of their own version of Ludicrous mode. Download now to learn the 5 steps these developers took and how SingleStore as a database engine powers great customer experiences and real-time analytics.

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Moments That Matter: How the Modern Database Powers Data-Intensive Applications

Moments That Matter: How the Modern Database Powers Data-Intensive Applications

This paper explores the evolution of database technology and why Modern Database architectures are uniquely capable of powering moments that matter. Spanning diverse industries such as ride- sharing, entertainment, digital retail, finance and many more, moments that matter are the defining characteristic of the world’s most valuable companies. Download now to learn more.

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