Posts in category: Hospitality

With constituent demands driving the need for urgent government support, agencies are feeling the pressure to digitally transform faster than ever. Yet agencies dealing with decades-old infrastructure often run into challenges unlocking the data and processing needs to power these solutions.

Massive IT modernization projects take time — so how can agencies provide these solutions now? To do this, IT teams must break the common misconceptions of modernization that are negatively impacting innovation.

Check out this guide, produced in partnership with GovLoop, to learn:

• Keys to challenging modernization assumptions from innovative agency CIOs.
• Tips on balancing short-term digital needs with long-term modernization.
• How APIs can securely speed up your agency’s digital transformation efforts.

Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs.

Our recommended approach, API-led connectivity, builds on the principles of reuse first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations.

In this whitepaper, you will learn:

• What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation
• How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration
• How to build out an API-led architecture within a government agency to accelerate project delivery through promotion of reuse

Getting the most value out of your IT investments is now more crucial than ever. Integrating Salesforce with your enterprise architecture is key to enabling sales teams, enhancing customer loyalty, and growing market capabilities.

Read this whitepaper to learn how to:

• Streamline business processes and maximize services and solutions.
• Integrate Salesforce with custom applications, databases, ERP, and CRM systems.
• Synchronize CRM systems, migrate from legacy CRM systems, broadcast ERP data into your CRM system, and more.

Now more than ever, it is essential to stay connected with your customers. With MuleSoft and Salesforce Customer 360, you can integrate data from any system, whether on-premises, in the cloud, or legacy, to deliver truly personalized, connected, and relevant customer experiences.

Read this eBook to learn how:

• APIs as reusable building blocks provide the most secure, scalable, and flexible approach to unlocking data.
• MuleSoft provides a bridge between Salesforce Customer 360 and on-premises, cloud, and legacy systems.
• New innovations from MuleSoft and Salesforce are helping customers integrate and build connected experiences 3x faster.
• Organizations are creating a 360° customer view, modernizing legacy infrastructure, launching new digital channels, and creating API ecosystems.

A mature IT organization is one that is composable and agile — able to adjust easily to changing demands. This report gives insight into the IT maturity of enterprises and shows how MuleSoft’s technologies and methodologies enable advanced maturity.

Download the report to find out:

• Which six maturity factors your organization needs to consider.
• Where your organization ranks in each maturity category.
• How MuleSoft can help your IT organization develop maturity.

Digital transformation is upon us. At the foundation of this movement is an approach toward intelligent data management. The case studies in this eBook, featuring organizations like Decathlon and icare, illustrate how the right integration platform can help your company cultivate opportunities and address challenges in any industry.

Download this eBook to learn:

• How MuleSoft customers unlock data, forge new partnerships, and improve customer experience.
• Why leaders are prioritizing their API integration to speed up their digital transformation initiatives.
• Recommendations to apply these learnings to your enterprise tech strategy today.

MuleSoft customers embody IT maturity by embracing composability, making them more agile, scalable, and innovative as a result. To assess the state of IT maturity within the public sector, we reviewed the recent MuleSoft Catalyst Maturity Assessment, which included 61 customers in this space.

Download our report to find out:

• Where public sector customers fall on the roadmap to IT maturity.
• The impact of IT and business alignment in driving innovation.
• How MuleSoft can help deliver greater speed and agility.