Strategic Framework for Ransomware Resilience

Strategic Framework for Ransomware Resilience

Data Recovery = Not Paying the Ransom

In 2022 only 16% of organizations who suffered a ransomware attack were able to recover without paying a ransom. Since it’s not possible to prevent every cyberattack, organizations need to make recovery a priority. This paper outlines the critical capabilities needed to prepare for and recover from a ransomware attack, reducing downtime and minimizing the possibility of data loss.

This E‑Book Outlines a Simple Approach to Ransomware Recovery:

  • How to gain total control over recovery
  • Reduce your attack surface
  • Confidently recover from anywhere to anywhere
  • And more!

IDC Why Secure Backup is Safer than Paying the Ransom

IDC Why Secure Backup is Safer than Paying the Ransom

Every minute of downtime can mean thousands of dollars in lost business. When ransomware hits, paying the ransom can be tempting, but it isn’t the quick fix organizations are hoping for. Instead, enterprises can confidently focus their efforts — and precious time — on recovery, without spending cycles deciding on whether to pay the cost of ransom.

Strategic Framework for Ransomware Resilience

Strategic Framework for Ransomware Resilience

Data Recovery = Not Paying the Ransom

In 2022 only 16% of organizations who suffered a ransomware attack were able to recover without paying a ransom. Since it’s not possible to prevent every cyberattack, organizations need to make recovery a priority. This paper outlines the critical capabilities needed to prepare for and recover from a ransomware attack, reducing downtime and minimizing the possibility of data loss.

This E‑Book Outlines a Simple Approach to Ransomware Recovery:

  • How to gain total control over recovery
  • Reduce your attack surface
  • Confidently recover from anywhere to anywhere
  • And more!

IDC Why Secure Backup is Safer than Paying the Ransom

IDC Why Secure Backup is Safer than Paying the Ransom

Every minute of downtime can mean thousands of dollars in lost business. When ransomware hits, paying the ransom can be tempting, but it isn’t the quick fix organizations are hoping for. Instead, enterprises can confidently focus their efforts — and precious time — on recovery, without spending cycles deciding on whether to pay the cost of ransom.

STATE OF SERVICE

STATE OF SERVICE

For the fifth edition of our “State of Service” report, Salesforce Research
surveyed 8,050 customer service professionals to determine:

  • How service organizations continue to adapt to an ever more digital-first
    environment
  • How economic uncertainty is impacting plans for investments in people,
    processes, and technology
  • The evolving role of field service in overall customer service strategies
  • Approaches to talent management and development in a challenging
    labor market

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© Copyright 2021 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners.

PUTTING AI, AUTOMATION, AND DATA TO WORK

PUTTING AI, AUTOMATION, AND DATA TO WORK

Customers are the most important part of any business. And customers
today aren’t just looking for stellar products and offerings, they also want an
amazing service experience.


The stakes are high: 48% of customers who switched brands recently say
they did so for better customer service and 94% say good customer service
makes them more likely to make another purchase*. Buyers today want
personalized attention and they want their issues resolved quickly — with
83% of buyers expecting to solve complex problems by talking to one
person.

Fill out this form to download

© Copyright 2021 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners.