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Optimizing Customer Experience In Life Sciences Through Omnichannel Commerce

Optimizing Customer Experience In Life Sciences Through Omnichannel Commerce

Omnichannel experiences are here to stay for MedTech and Life sciences enterprises. With increased adoption of omnichannel delivery over the last two years, MedTech companies are continuing to invest heavily in omnichannel models to build personalized engagements, foster stronger relationships across the healthcare continuum leading to better outcomes and overall quality of care.

 

According to a McKinsey study, there is a 54% increase in online commerce for healthcare and life sciences in 2021. But what’s driving this trend?

 

  1. The pandemic has decreased physical interactions by 10x
  2. Most B2B buyers are now dependent on research and prefer to start the buying process online. Over 80% of B2B buyers search, review and compare products before interacting with their rep
  3. CX tech has hit a flywheel for B2B. Trends like headless commerce is now integrating customer experience outcomes with their fulfilment processes and systems
  4. Consumers that use more than one sales channel have a 30% higher lifetime value than those only using one channel

 

Join our experts from Sitecore, West Pharma and Marlabs to understand how life sciences companies are continuing to reinvent the way they engage with stakeholders. In this webinar, our expert will talk about:

  1. Why it’s important to get omnichannel connect right
  2. How to get started with an omnichannel approach
  3. The criticality of a scalable technology landscape to enable customer experiences and drive revenues
Watch Webiar
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Security Outcomes Study – 2021-thank you

Empowering security leaders across the world to protect against cyber attacks and drive business growth.

Your request is being processed, you will receive an email shortly with a download link.

Security Outcomes Study

Formerly titled the CISO Benchmark Report, this annual report showcases the data we collected from a double-blind study of more than 4800 respondents from 25 countries. The results were independently analyzed by research firm Cyentia to provide cybersecurity leaders everywhere the data they need to make informed decisions. 

Learn from the 2021 Security Outcomes Study how to keep up with growing business demands, manage risk, and operate efficiently.

Our survey presents data from over 4800 respondents in 25 countries. To learn more about in-depth information pertaining to Europe, Asia-Pacific, and the Americas, check out these individual reports. 

Get the report
6068656-1024x683

Intel® Hardware Shield Overview-thank you

Intel Business Client Platform Security Marketing

Your request is being processed, you will receive an email shortly with a download link.

Intel ® Hardware Shield Overview

This document covers security features in Intel® Hardware Shield on the Intel vPro® platform. Intel Hardware Shield comes “out of the box” with the Intel vPro platform. Intel Hardware Shield has three groups of security technologies. The three groups are: Below the OS Security, Application and Data Protection and Advanced Threat Detection. Each section in this

paper reviews all the technologies in one group, including both software and hardware security capabilities.

Using the GPU for active memory scanning, it leaves the CPU available for users to get work done. Hardware telemetry is used to helps identify threats and detect anomalous activity without compromising end user performance. Intel CET helps protect against ROP/JOP attacks, and Intel TDT provides advanced threat detection against ransomware without compromising performance.

Get this paper now!

Blockchain in the food and beverage industry thank you

Traceable from farm to table

Your request is being processed, you will receive an email shortly with a download link.

Blockchain in the food and beverage industry

The supply chain from the farm to the consumer’s kitchen table is becoming increasingly complex. Under the pressure of changing customer interests, increasing regulatory controls and growing global competition, the food and beverage industry is forced to create more transparency and gain more customer confidence.

They are increasingly interested in their food sources and want more individual products. These are just a few of the many factors driving the introduction of digital technologies in the

industry. For example, the Internet of Things (IoT), Tracking & Tracing, Cloud and Edge Computing or the Blockchain.

Improving food safety and transparency
They ensure better food safety, more flexibility and reliability in production and greater transparency in supply chains. In the event of recalls, they reduce effort and costs. MindSphere, Siemens’ open cloud-based IoT platform, offers the perfect way to capture data across the entire supply chain. Track & Trace solutions using the blockchain ensure complete traceability of all food and beverage ingredients and effectively help deliver on the promise of a trusted brand.

Download Now!

Intel® Hardware Shield Overview-html

Intel Business Client Platform Security Marketing

Intel ® Hardware Shield Overview

This document covers security features in Intel® Hardware Shield on the Intel vPro® platform. Intel Hardware Shield comes “out of the box” with the Intel vPro platform. Intel Hardware Shield has three groups of security technologies. The three groups are: Below the OS Security, Application and Data Protection and Advanced Threat Detection. Each section in this

paper reviews all the technologies in one group, including both software and hardware security capabilities.

Using the GPU for active memory scanning, it leaves the CPU available for users to get work done. Hardware telemetry is used to helps identify threats and detect anomalous activity without compromising end user performance. Intel CET helps protect against ROP/JOP attacks, and Intel TDT provides advanced threat detection against ransomware without compromising performance.

Get this paper now!
2

Security Outcomes Study – 2021-html

Empowering security leaders across the world to protect against cyber attacks and drive business growth.

Security Outcomes Study

Formerly titled the CISO Benchmark Report, this annual report showcases the data we collected from a double-blind study of more than 4800 respondents from 25 countries. The results were independently analyzed by research firm Cyentia to provide cybersecurity leaders everywhere the data they need to make informed decisions. 

Learn from the 2021 Security Outcomes Study how to keep up with growing business demands, manage risk, and operate efficiently.

Our survey presents data from over 4800 respondents in 25 countries. To learn more about in-depth information pertaining to Europe, Asia-Pacific, and the Americas, check out these individual reports. 

Get the report
6107094

Blockchain in the food and beverage industry html

Traceable from farm to table

Blockchain in the food and beverage industry

The supply chain from the farm to the consumer’s kitchen table is becoming increasingly complex. Under the pressure of changing customer interests, increasing regulatory controls and growing global competition, the food and beverage industry is forced to create more transparency and gain more customer confidence.

They are increasingly interested in their food sources and want more individual products. These are just a few of the many factors driving the introduction of digital technologies in the

industry. For example, the Internet of Things (IoT), Tracking & Tracing, Cloud and Edge Computing or the Blockchain.

Improving food safety and transparency
They ensure better food safety, more flexibility and reliability in production and greater transparency in supply chains. In the event of recalls, they reduce effort and costs. MindSphere, Siemens’ open cloud-based IoT platform, offers the perfect way to capture data across the entire supply chain. Track & Trace solutions using the blockchain ensure complete traceability of all food and beverage ingredients and effectively help deliver on the promise of a trusted brand.

Download Now!
Rear view of a businessman talking on the phone in a city

Digitaler Zahlungsverkehr: 10 Trends und Chancen (in englischer Sprache)

Digitaler Zahlungsverkehr: 10 Trends und Chancen (in englischer Sprache)

Mithilfe digitaler Zahlungen können Sie Ihre Geschäftsaktivitäten durch Kostensenkungen, reibungslose Kundenbetreuung und agilere Abläufe optimieren.

Diese Studie von MGI Research (in englischer Sprache) informiert über 10 wegweisende Trends in diesem Bereich.

Laden Sie das Whitepaper herunter
4884451

Deloitte 2021: Prognose für die Technologiebranche

Deloitte 2021: Prognose für die Technologiebranche

Erfahren Sie, wie digitale Transformationsprozesse Technologieunternehmen dabei helfen können, ihre Cloud-Infrastruktur, Daten-/Analysekompetenzen und Cybersicherheit zu optimieren, um innovativ und konkurrenzfähig zu bleiben.

Laden Sie das Whitepaper herunter
Composed of particles swirling abstract graphics,background of sense of science and technology.

Security Outcomes Study – 2021

Empowering security leaders across the world to protect against cyber attacks and drive business growth.

Security Outcomes Study - 2021

This is not a marketing report to toss in your swag bag and ignore; this is a report to cuddle up with and read over and over again. In fact, this report will change how we think about running infosec programs.